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Delivery Policy

JEEvolve Academy

Last Updated: October 2024

SERVICE DELIVERY

1. Course Access Delivery

• Delivery Method: Digital/Online
• Delivery Time: Within 24 hours of payment confirmation
• Access credentials will be shared via registered WhatsApp number and email
• No physical shipping involved

2. What You Will Receive

• WhatsApp group invitation for course communications
• Login credentials for accessing recorded lectures (if applicable)
• Meeting links for live classes
• Digital study materials (PDF format)
• Online test access links

3. Delivery Timeline

• Course Access: Within 24 hours of payment verification
• WhatsApp Group: Within 24-48 hours
• Study Materials: Shared progressively during the course
• Class Links: Shared 1-2 hours before each session

4. Prerequisites for Service Delivery

To receive our services, students must have:

• Active WhatsApp number
• Valid email address
• Stable internet connection
• Compatible device (smartphone, tablet, or computer)

5. Delayed Access

If you haven't received course access within 24 hours of payment:

• Check your WhatsApp messages and email (including spam folder)
• Contact us on WhatsApp: +91 7498163346
• Provide payment confirmation screenshot

6. Physical Materials (If Any)

• JEEvolve Academy does not ship physical books or materials
• All study resources are provided in digital format only
• Students may print materials at their own cost if desired

7. Service Availability

• Live classes are conducted as per published schedule
• Recorded lectures available 24/7 during course validity period
• Technical support available during business hours (9 AM - 8 PM IST)

8. Contact for Delivery Issues

Phone/WhatsApp: +91 7498163346

Instagram: @JEEvolve_Academy