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Cancellation & Refund Policy

JEEvolve Academy

Last Updated: October 2024

IMPORTANT: No refunds will be provided once classes or services have commenced. Please read this policy carefully before making payment.

1. CANCELLATION BEFORE COURSE/SERVICE STARTS

Cancellation requests must be made at least 48 hours before the scheduled start date
Refund will be processed minus payment gateway charges (approximately 2%)
Refund timeline: 7-10 business days from approval date

2. NO REFUND AFTER COMMENCEMENT

            Once the first class is conducted or service is initiated, no refund will be provided under any circumstances.
        

This includes but is not limited to:

Change of mind after attending classes
Non-attendance or inactivity by the student
Dissatisfaction with teaching methodology
Personal circumstances or emergencies
Technical issues on student's end (internet, device problems)
Failure to meet expected results or scores

3. CANCELLATION BY JEEVOLVE ACADEMY

If JEEvolve cancels a course or service: Full 100% refund will be provided
Notification will be sent to registered contact details
Refund processed within 7-10 business days

4. NON-REFUNDABLE SCENARIOS

No refund will be issued in the following cases:

Student misconduct or violation of terms
Sharing of course materials or login credentials
Failure to attend scheduled classes or sessions
Technical requirements not met by student
Poor internet connectivity on student's side
Device compatibility issues
After course/service has started

5. PARTIAL REFUNDS

Partial refunds are not applicable. Course fees cover the complete program and cannot be prorated.

6. TRANSFER OF ENROLLMENT

Course enrollment is non-transferable to another person
Batch changes may be considered on case-by-case basis before course starts (subject to availability)

7. HOW TO REQUEST CANCELLATION

To request cancellation before course starts:

Contact via WhatsApp: +91 7498163346
Or message on Instagram: @JEEvolve_Academy
Provide: Full name, payment receipt, enrollment details, reason for cancellation
Requests will be reviewed within 24-48 hours

8. REFUND METHOD

Refunds will be processed to the original payment source only
If original source is unavailable, bank transfer will be arranged
Banking details must match the name on enrollment

9. REFUND PROCESSING TIME

Approved refunds are processed within 7-10 business days
Bank processing may take additional 3-5 days
Total timeline: Approximately 10-15 business days

10. DISPUTES

Any disputes regarding refunds must be raised within 30 days of payment
All disputes are subject to jurisdiction of Lucknow courts only

CONTACT FOR REFUND QUERIES

Phone/WhatsApp: +91 7498163346

Instagram: @JEEvolve_Academy

            Note: By enrolling in JEEvolve Academy services, you acknowledge that you have read and understood this Cancellation & Refund Policy and agree to its terms.
        