Back to Home

Privacy Policy

JEEvolve Academy

Last Updated: October 2024

1. INTRODUCTION

JEEvolve Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you enroll in our courses or use our services.

2. INFORMATION WE COLLECT

We collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• WhatsApp number
• Class/Grade level
• Target examination year

Payment Information:

• Transaction details (processed through secure third-party gateways)
• We do not store credit card or bank account details

Usage Information:

• Class attendance records
• Test scores and performance data
• Course interaction and progress

3. HOW WE USE YOUR INFORMATION

We use collected information for:

• Providing access to courses and study materials
• Communicating class schedules, updates, and announcements
• Processing payments and maintaining enrollment records
• Tracking academic progress and providing personalized mentorship
• Sending educational content, tips, and motivational messages
• Improving our courses and services
• Responding to inquiries and providing customer support

4. INFORMATION SHARING

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Payment Processors: For secure transaction processing (Razorpay, Instamojo, etc.)
• Communication Platforms: For delivering classes (Zoom, Google Meet, etc.)
• Legal Requirements: When required by law or to protect our rights

5. DATA SECURITY

• We implement appropriate security measures to protect your personal information
• All payment transactions are processed through secure, PCI-compliant gateways
• Access to student data is restricted to authorized personnel only
• However, no internet transmission is 100% secure; we cannot guarantee absolute security

6. DATA RETENTION

• We retain your personal information for the duration of your enrollment and a reasonable period thereafter
• Academic records may be retained for reference and alumni support
• You may request deletion of your data by contacting us

7. COOKIES AND TRACKING

• Our website may use cookies to improve user experience
• Cookies help us understand website usage and preferences
• You can disable cookies in your browser settings

8. THIRD-PARTY LINKS

• Our website may contain links to third-party websites
• We are not responsible for the privacy practices of external sites
• Please review their privacy policies before sharing information

9. CHILDREN'S PRIVACY

• Our services are primarily intended for students preparing for competitive exams (typically ages 15-19)
• We require parental consent for enrollment of students under 18
• Parents may request access to or deletion of their child's information

10. YOUR RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing (may affect service delivery)

11. COMMUNICATIONS

• By enrolling, you consent to receive course-related communications via email, WhatsApp, and SMS
• You may opt-out of promotional messages but will continue to receive essential course communications

12. CHANGES TO THIS POLICY

• We may update this Privacy Policy from time to time
• Changes will be posted on this page with an updated date
• Continued use of our services after changes constitutes acceptance

13. CONTACT US

For privacy-related questions or requests:

Phone/WhatsApp: +91 7498163346

Instagram: @JEEvolve_Academy